Kyligence Managed Services

Free from complex operation and maintenance, and focus on business innovation. Kyligence Managed Services offer companies the support and room they need to thrive.

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Kyligence Managed Services

managed-service-1
managed-service-1

Kyligence Managed Services

 Kyligence Managed Services remotely helps enterprises operate Kyligence's products efficiently and securely. Get started quickly on our products by leveraging the automated operation and maintenance tools, consultancy from experienced product experts and standardized service processes of Kyligence.

Kyligence Managed Services remotely helps enterprises operate Kyligence's products efficiently and securely. Get started quickly on our products by leveraging the automated operation and maintenance tools, consultancy from experienced product experts and standardized service processes of Kyligence.

Reduce Operation and Maintenance Costs

Hand over your maintenance work to Kyligence's experts to reduce the labor cost of operation and maintenance. Enjoy the extremely professional services while paying 1/10 of the past labor cost.

Focus on Business Innovation

Free up your technical experts from complex operations and devote, allow them to devote more effort to business innovation.

Optimize Total Cost of Ownership (TCO)

Public cloud customers can get professional advice from Kyligence's experts on cloud resource usage and cost control to further reduce TCO.

Make the Best Use of Your Kyligence’s Products

Make the Best Use of Your Kyligence’s Products

Leverage the help from Kyligence's experts to maximize the value of your Kyligence's products, meet business needs and respond flexibly to the business changes. Despite the product iteration and upgrades, Kyligence's experts ensure that our customers get updated on the product changes and experience the newest product features in the first place.

A Mature and All-Round Service System

kyligence managed services - diagram
kyligence managed services - diagram

A Mature and All-Round Service System

Beyond the standard technical support, Kyligence Managed Services provides an all-rounded service system including service status monitoring and troubleshooting, regular health check, TCO monitoring, cost optimization advisory, and 24-7-365 constant support.

Automated Operational Monitoring and Alerting

Automated Operational Monitoring and Alerting

Kyligence's experts check product operating status through automated monitoring and operation tools, identify and solve product failures and potential problems, and ensure the stable operation and SLA of Kyligence's products.

Regular Service Health Check and Inspection

Regular Service Health Check and Inspection

Kyligence's experts inspect the running products regularly, check the system health through examining the trends of the operational data, identify and solve latent risks, and give proven optimization suggestions to ensure that our customers are making the best use of Kyligence's products.

TCO Monitoring and Optimization Advisory

Through daily monitoring and maintenance tools, Kyligence's experts record the product resource usage, give professional advice on resource usage and management, communicate with customers about optimization suggestions to reduce the TCO while ensuring the system performance.

TCO Monitoring and Optimization Advisory

Through daily monitoring and maintenance tools, Kyligence's experts record the product resource usage, give professional advice on resource usage and management, communicate with customers about optimization suggestions to reduce the TCO while ensuring the system performance.

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